I Need Help !!
As you have hopefully come to appreciate, we are quite serious about providing our customers with more than just "great rates". We would like for you to consider us as your telecommunications consultants (at no additional cost). To that end, check below for a wealth of information related to many of issues (good and bad) that you are confronted with as a telecommunications consumer.
Need help with an issue not listed below, click hereto send us an email or call us at 502-721-9690 or 800-320-6829.
I Think We Have Been Slammed, What Should I Do? How Can We Prevent Being Slammed?
Slamming
What is "Cramming"? I Think We May Have Been "Crammed", What Should I Do?
Cramming
Effective July 1, 1998, the Federal Communications Commission is implementing a change to the number of digits used for a Carrier Access Code (CIC).
FCC Implements Change to Access Codes
Answers to FAQ's regarding switching to Lightyear, Toll Free Services, Calling Card Services, Conference Calling and Internet Access Services.
Get Answers To Frequently Asked Questions About Switching To Lightyear And Using Lightyear Products And Services
Once you know all this, you'll be answering other people's questions. Click here for an unparalleled telecommunications glossary.
Telecommunications Jargon, What Does It All Mean?
A picture is worth a thousand words. Click here to see simple diagrams that visually explain how different types of long distance calling and data communications really work. Click here to see a technology overview.
How Do Long Distance Calls And Data Communications Really Work ?
Click here to make changes and/or additions to your existing Lightyear services.
Account Changes (Existing Customers)
Pursuant to an order issued by the Federal Communications Commission ("FCC"), Lightyear will implement a number of changes that could affect your monthly long distance bill.
FCC Implements Telecommunications Access Reform and Federal Universal Service Fees
If you are pleased with Lightyear Services and the personal level of support provided by NTN - Lightyear .... please pass the word. Call us at 425-5995 or 800-320-6829 (or send us a referral by email) and let us know of a business associate or friend who may be interested in Lightyear. You'll be rewarded.
Happy With Lightyear ... Pass The Word And Receive Valuable Benefits !
Are you interested in learning how Lightyear can provide you with Simplicity, Service and Savings? Click here if you would like to get more information on choosing Lightyear.
We'd Like To Receive Information About Becoming A Lightyear Customer !!
Lightyear's Frame Relay service gets data where it needs to go -- whether it's e-mail, remote database sharing, file transfers, LAN communications, internet access or more. Click here to learn more.
Lightyear's Frame Relay Service Provides Data Transfer To Multiple Decentralized Locations Quickly And Economically !
Do you like the look and functionality of our web site? Let NTN - Lightyear help you design your web site. Click here for details.
Like Our Web Site?
Free box seats at Churchill Downs are available to any NTN - Lightyear customer. Click here for details.
FREE Churchill Downs Tickets !!
In response to the FCC’s new ruling, Lightyear will begin charging its customers 30 cents for every toll free call made from a payphone to a Lightyear customer’s 800 number.
FCC Adds Toll Free Calling Surcharge to Pay Phone Calls.
